FAQ
The Meat/shipping
How do we package our meat?
Our meat is processed by a USDA Inspected butcher. The meat is frozen in individually vacuum sealed packages and is clearly labeled.
Where do you ship your meat?
We ship from our family farm in Utah to all 50 States.
Will my meat arrive frozen?
Short Answer, Yes Always! Your meat should arrive frozen or partially frozen. Upon delivery, place your meat in the freezer or refrigerator immediately. Please let us know if your meat ever comes to you thawed.
Will you ship meat to Canada? Will you ever?
Currently we do not. This is because customs can be unreliable to keep perishable orders moving through and boxes can get help up in customs for too long. We will ship other product that are not frozen to Canada though. We want to work on getting frozen meat to Canada in the future, we just need to find the best and fastest way to clear customs.
Can you ship to Alaska and Hawaii?
Yes! It is a little more expensive to get it there, but we ship overnight to both states.
What is your return policy?
We have a strict no return and no refund policy. Since most of our products are perishable and cannot easily be sent back and forth, we cannot accept frozen products back for resale. All meats are No Return, No refunds, no exceptions. With that being said if you have a problem with your order let us know and we can do the best we can to help in other ways.
The Animals
What about CWD?
Cronic Wasting Disease is a prion-based disease that exists in the wild population of deer and elk. It is a heavily monitored disease in domestic elk and deer populations and all our elk are required to be tested prior to being used for consumption. All our elk have been tested CWD Free by Veterinary Diagnostic labs per the USDA.
Is your meat hormone free?
Yes, always. Our meat is 100% free of growth hormones or any other kind of added hormones.
Do you use feedlots?
No, we do not. Feedlots are used to finish animals to butcher weight. Our animals are allowed to reach weight in their own time based on pasture and feed availability and their own natural body genetics.
Is the meat all from animals on your ranch?
Our lamb we harvest for our meat program is from our ranch. We do raise elk on our ranch but most the elk meat comes from partnered ranches in Utah. These ranches raise high quality elk and share the same standards we do. This allows us to provide the quantity we need. We do have plans in the future to have a meat-based elk herd on our ranch to bring you the best quality we can!
What breeds are your animals?
We love talking about our animals!
Sheep- Our sheep are the Polypay breed, they are a heritage breed developed right here in the rocky mountain west. They are a dual-purpose breed that provide high quality meat and are also great mothers with great temperaments.
Elk- Our elk are Rocky Mountain Elk; this subspecies of elk are said to have the largest antlers of the subspecies. The have always been livestock, born and bred as domesticated elk. It is illegal to capture wild elk and keep them captive.
The term "lamb" what does it mean?
A lamb is a sheep that is under one year of age. That being said lamb is usually butchered at 9-10 months or when the animal reaches about 120 pounds. Sheep over one year of age that are butchered are considered mutton. Mutton has more of a "sheep" is tougher in texture and has a stronger bold flavor.
Grass Fed Vs. Grass Finish
Our animals are grass fed. This term refers to what the animal eats the majority of its life. Our animals are on pasture for the months that allow them to be and supplemented with alfalfa/grass mixed hay for the winter months. They get access to grain in moderation in times of high energy demand such as pregnancy and lactation along with the prime growth months. Usually around when they will start eating solid food till about 5-6 month of age. The term Grass finished refers to an animal that has been raised and finished on a diet that is strictly grass and forage. Our animals I like to say are not "finished" we do not push feed of any kind on them to help them get to carcass weight, they are able to forage naturally to a weight we can use.